Client Experiences

Trusted feedback from previous conveyancing clients.

5-star client feedback referencing Lucy Guerreiro’s previous conveyancing work, communication and client care.

Client Confidence

Service built on communication, professionalism and care.

Property transactions can feel stressful, especially when deadlines, lenders, agents and legal documentation all need to be carefully coordinated. The feedback below highlights the communication, diligence and client care associated with Lucy’s previous conveyancing work.

Why this matters

Strong client feedback gives new clients confidence that their matter will be handled with care, clarity and professional attention from the outset.

Client Feedback

What clients say about working with Lucy.

★★★★★

Amazing service with absolute professionalism

“This is the third time I have requested Ross Coates Solicitors to deal with my assets and every time they have gone above and beyond with their work. I worked with someone called Lucy Guerreiro this time and she was absolutely amazing in terms of explaining each stage and corresponding everything to us professionally and accurately.”

Razan Karim

★★★★★

First Class staff

“The legal executive Lucy Guerreiro explained everything that I didn't understand. I was given respect as well as understanding. All staff from Ross Coates Kesgrave are friendly and understanding. I would 100% recommend.”

Freda Hill

★★★★★

Excellent job they did

“Excellent job they did! Very friendly staff especially Lucy who managed to get our new home. Definitely recommend other new buyers for future.”

Rehana Urme

★★★★★

Good clear communications & fair charges

“Lucy at the Kesgrave branch did amazing work ensuring my interests were protected. Communication was excellent and the fees were competitive as well.”

★★★★★

Very helpful & professional

“Lucy was really personable, empathic and hard working. She went beyond to make a stressful and lengthy process as quick and easy as possible.”

James

★★★★★

Professionalism

“As a first-time buyer I was quite lost on this topic but with the help of Lucy Guerreiro everything became much more clear with her honesty, professionalism and humour.”

Bettina Sárközi

★★★★★

Continuous excellent service

“Lucy Guerreiro dealt with the conveyancing for both sale and purchase of properties and her tenacity and professionalism was outstanding.”

Sharon

★★★★★

Outstanding conveyancer

“Lucy Guerreiro managed the sale and purchase of three properties to a very high standard and completed all three in good time. We highly recommend Lucy.”

Lynn Roach

Communication

Clients kept informed

Client feedback repeatedly highlights clear updates, prompt responses and professional communication throughout transactions.

Client Care

Calm support

Property matters can feel stressful. Clients valued a calm, responsive and reassuring approach through important stages.

Professionalism

Careful progression

Clients praised diligence, efficiency and attention to detail through conveyancing milestones and completion deadlines.