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Privacy Policy

How we handle your information.

Privacy Policy

Phoenix Legal Advisors Ltd is committed to protecting your privacy and handling your personal information in a transparent, secure and responsible manner.

Who We Are

Phoenix Legal Advisors Ltd
139 Main Road
Kesgrave
Ipswich
Suffolk
IP5 2NP

Email: Enquiries@PhoenixLegalUK.com
Telephone: 01473 970 640

Information We May Collect

We may collect and process information that you provide to us when using this website, submitting an enquiry, requesting a quote, contacting our team or instructing us in relation to a matter.

  • Your name and contact details
  • Email address and telephone number
  • Property details and postcode information
  • Information provided through website forms
  • Information provided during consultations or correspondence
  • Technical website usage information, where applicable

How We Use Your Information

We use personal information to respond to enquiries, provide legal support and consultancy services, manage client relationships, administer our website, maintain records and comply with legal or regulatory requirements.

Lawful Basis For Processing

We may process personal information where it is necessary for consent, contractual purposes, legal obligations, legitimate interests or the administration of services requested by you.

Sharing Information

Where appropriate, information may be shared with regulated legal professionals, supervising legal entities, professional advisers, service providers or authorities where required by law or necessary for the progression of a matter.

Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or loss.

Data Retention

Personal information will only be retained for as long as necessary for the purpose it was collected, for legal or regulatory requirements, or for legitimate business record keeping.

Your Rights

You may have rights to request access to your information, correction of inaccurate information, deletion of information, restriction of processing, objection to processing and data portability, subject to legal limitations.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact Enquiries@PhoenixLegalUK.com.